January 23, 2015
Rix Petroleum is delighted to announce that it has have been awarded the Gold Trusted Merchant accreditation from Feefo.
This award recognises Rix Petroleum as an excellent provider of customer service, having received mainly positive independent customer reviews over the past 12 months.
To be accredited with the Gold Trusted Merchant status you have to receive an average Service Rating of between 95% and 100%, the award is only available to Feefo merchants, and is based upon the data received over the duration of the previous year.
Rix prides its self in delivering exceptional customer service, and with 429 independent customer reviews on Feefo in the last 12 months we achieved a 97% customer service score.
This highly desirable accreditation is important to us as this is based on views from customers and not the industry.
An example of one of our independent customer reviews:
“Prompt delivery, good prices, and friendly, courteous driver. I strongly recommend Rix for their excellent service”
You can read all of the reviews on our website and see why we have been awarded the Gold Trusted Merchant award http://www.rix.co.uk/domestic-fuel/independent-customer-reviews/