Heating Oil Suppliers | Rix Petroleum
  • Shop
  • Search
  • My Account
  • 0800 542 4207
    • Search
    • Contact
      • Rix
      • Account
      • Search
      • My Depot
        • Domestic
              • You’re searching Region in Section

                  • Domestic Fuels

                    • Domestic Heating Oil
                    • K+ Heating Oil
                    • AGA Cooker Fuel
                  • Domestic Services

                    • Heating Services
                    • Oil Boiler Service & Repair
                    • Heating Oil Fuel Tanks
                    • Tank Health Check
                    • Oil Boiler Insurance
                    • Heating Oil Monthly Payment Plans
                    • My Account Request
                  • Domestic Info

                    • Customer Reviews
                    • How Often Should your Boiler be Serviced?
                    • What is Heating Oil?
                    • How Does a Heating Oil System Work?
                    • Energy Saving Tips For Your Home
                    • Heating Oil Price Guide
                • Popular Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Recommended Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Get Your Heating Oil Quote
                • Contact your depot
        • Agriculture
              • You’re searching Region in Section

                  • Agri Fuels

                    • Red Diesel
                    • Agricultural Gas Oil+
                    • Road Diesel for Farms
                    • Kerosene
                    • Agricultural Superheat35
                    • Agricultural Lubricants
                    • AdBlue for Farms
                  • Agri Services

                    • Agricultural Heating Services
                    • Agricultural Forward Purchase
                    • Agricultural Fuel Tanks
                  • Agri Info

                    • MSDS Downloads
                    • Apply for an account
                    • Fuel Quality
                • Popular Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Recommended Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Get Your Heating Oil Quote
                • Contact your depot
        • Commercial
              • You’re searching Region in Section

                  • Commercial Fuels

                    • Diesel
                    • Commercial Gas Oil
                    • Commercial Gas Oil +
                    • Superheat 35
                    • Commercial Kerosene
                    • Commercial Lubricants
                    • AdBlue
                  • Commercial Services

                    • Commercial Heating Services
                    • Commercial Forward Purchase
                    • Commercial Fuel Tanks
                    • Fuelcards
                  • Commercial Info

                    • National Accounts
                    • MSDS Downloads
                    • Apply for an Account
                    • Fuel Quality
                • Popular Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Recommended Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Get Your Heating Oil Quote
                • Contact your depot
        • Information
              • You’re searching Region in Section

                  • Information Hub

                    • Information help centre
                    • Customer Reviews
                    • Covid Information Centre
                    • Covid Risk Assessment
                  • My Account Request
                  • About Rix

                    • Family owned business
                    • Communities
                    • CSR Policy
                    • History
                    • Our Companies
                    • Long Term Vision
                    • News
                    • Blog
                  • Legal & Privacy

                    • Careers
                    • Complaints
                    • GDPR Policy
                    • Legal Information
                    • Modern Slavery Statement
                    • Privacy Policy
                    • Terms & Conditions
                    • Accreditations
                • Popular Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Recommended Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Get Your Heating Oil Quote
                • Contact your depot
        • Contact
              • You’re searching Region in Section

                  • Contact us

                    • Contact head office
                  • Our Depot locations

                    • Chester
                    • East Anglia
                    • Essex
                    • RixK9Fuels Gainsborough
                    • Grangemouth
                    • Oakleys Mercia
                    • Oakleys Midlands
                    • Montrose
                    • North East
                    • North Lincolnshire
                    • RixStones Malton
                    • Scotland
                    • South Lincolnshire
                    • Yorkshire & the Humber
                • Popular Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Recommended Pages

                  • About Rix
                  • Why us?
                  • FAQ’s
                  • Customer Reviews
                • Get Your Heating Oil Quote
                • Contact your depot
        • Find depot
        • Get Your Heating Oil Quote
        • Get in touch
  • Get a Heating Oil Quote
    • Search

      Search

      We found {results_count_total} results for {phrase}

      Generic filters
      Exact matches only
  • Home
  • Covid Statement 20-03-20

Welcome to

 

Covid 19 Statement 20/03/20

 

Rix Petroleum Covid-19 Statement 20/03/20

 

Rix Petroleum recognises that we are operating in an unprecedented situation. In the light of Covid-19 and efforts around the world to control its spread we are writing to you to inform you about the measures that we are putting in place. Our priority is to look after our employees and customers.  The company recognises that it must protect the elderly and most vulnerable members of our community. This communication outlines what we are doing at present to protect such people and how we will operate moving forward.

 

The senior management team of Rix has been meeting regularly to discuss the COVID-19 outbreak and the advice given by the government. The team has focussed primarily on protecting the safety of its staff, customers and suppliers whilst at the same time building continuity plans to ensure the continued delivery of our products and services.

 

Rix Petroleum continues to be fully operational. Our nine depots are taking orders over the phone and via our website. Deliveries are continually being made across the UK to both our domestic and commercial customers. Our drivers and staff have been recently briefed to take measures that seek to minimise the risk of catching and spreading the Covid-19 virus. In doing so we have asked our drivers to practice “distancing” at the point of delivery. This means that our drivers will limit their contact, aiming at all times to keep a safe distance away from the customer.

 

We have put into place a plan to address the impacts of the Covid19 public health crisis focussing on People, Premises, Technology, Customers and Products. To protect our staff and customers we have asked staff:

  1. To limit their contact with Customers, stopping all field-based sales appointments
  2. To implement a new strict hygiene/cleaning regime which focusses on keeping contact points and hands clean which will reduce the risks of infection. All staff have been issued with hand sanitisers and bio wipes.
  3. To monitor and report sick leave and symptoms associated with the Covid-19 virus. And, following the governments guidance, we have reiterated the need for self-isolation
  4. To cancel almost all face-to-face meetings replacing them with video /tele conference sessions.

 

We ask all suppliers and customers to not visit us at our premises until further notice.

 

As part of our continuity plan we have implemented new technology which will allow certain members of our staff to work from home. Our contact numbers will remain operational during our normal hours of business. We have the ability to move staff from one part of the business to another meaning that we can continue to deliver fuel to our customers.

 

As the Government and NHS update their advice we will update our communications accordingly.

 

We are operating in unprecedented times and we understand how unnerving the situation is that faces us all today and ask for your patience and understanding.

Get a quick quote
Heating oil at the best prices
0800 542 4207
Mon-Fri: 08-30 - 17:30
Sat: 09:00 - 12:00
* Please see your
local depot for details
Request callback
Fill out our quick form and we'll call you back
        • About Rix

          • Site Map
          • Our Companies
          • Family owned business
          • CSR Policy
          • Careers
          • FAQs
          • Blog
          • News Landing
          • Customer Reviews
        • Home

          • Heating Oil Price Guide
          • Heating Oil
          • Premium Heating Oil
          • AGA Cooker Fuel
          • Heating Oil Fuel Tanks
          • Heating Services
          • Oil Boiler Insurance
          • My Account
        • Agriculture

          • Gas Oil
          • Gas Oil Plus
          • Diesel
          • Superheat35
          • AdBlue
          • Lubricants
          • Fuel Tanks
          • Forward Purchase
        • Commercial

          • Gas Oil
          • Gas Oil +
          • Diesel
          • AdBlue
          • Superheat 35
          • Tanks
          • Forward Purchase
          • National Accounts
        • Legal & Privacy

          • Legal Information
          • Terms & Conditions
          • Privacy Policy
          • Accreditations
          • Downloads
          • Cookies
          • Marketing Preferences
          • Modern Slavery Statement

connect with us:

© 2020 Rix Petroleum Ltd. All rights reserved. Rix Petroleum Limited. Registered in England No. 567133 Registered office: Witham House, 45 Spyvee Street, Hull, HU8 7JR

Part of J R Rix Logo

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Read More Cookie settings ACCEPT
Privacy & Cookies

Privacy Overview

We use cookies on this website to help improve your online experience. We use three types of cookies- “Essential”- which enable our website to run properly, safely and securely; “Performance“- which enable us to monitor user activity so we can make improvements to our site and “Marketing” that help us decide which of our products, services and offers may be relevant to you.

The last two cookies are optional and can be switched on or off using the Manage settings option below.

If you are OK with cookies, then simply select the ‘Accept All’ button.

To find out more read our cookie policy here.
Privacy Overview

We use cookies on this website to help improve your online experience. We use three types of cookies- “Essential”- which enable our website to run properly, safely and securely; “Performance“- which enable us to monitor user activity so we can make improvements to our site and “Marketing” that help us decide which of our products, services and offers may be relevant to you.

The last two cookies are optional and can be switched on or off using the Manage settings option below.

If you are OK with cookies, then simply select the ‘Accept All’ button.

To find out more read our cookie policy here.

Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Performance

We use cookies to monitor user activity on our website so we can understand just how people use the site. These valuable insights allow us to see where improvements can be made so we can develop and improve the website going forward.

Marketing

Marketing cookies help us decide which of our products, services and offers may be relevant for you. We may use this data to tailor the marketing and ads you see on other websites and mobile apps, including social media.

Save & Accept