What do I do if I run out of heating oil?
If you run out of heating oil, contact your local depot as soon as possible.
At all times we will endeavour to get your oil delivered to you quickly and efficiently but please be aware that this could take a little longer when fuel demand is at its highest, such as at Christmas time.
All of our depots stock Emergency 25 litre drums of heating oil, which you can pick up by visiting your local Rix depot. Simply contact them in advance and they will get it ready for you to collect.
Rix Oil Alert is an automatic tank monitoring system, which will alert us if you’re tank is running low.