Terms and Conditions

Rix Petroleum Limited is an independent distributor of Rix oil products. Visitors to this site are bound by the following terms and conditions so please read this carefully before going on.

Terms and Conditions

• All copyright and other intellectual property rights in any material (including text, photographs and other images and sound) contained in this website is either owned by Rix Petroleum Limited or has been licensed to Rix Petroleum Limited by the rights owner(s) so that Rix Petroleum Limited can use this material as part of its website. You are only allowed to use this website and the material contained in the website as set out below. If you wish to do anything else with any of the material you must obtain the written permission of the owner of the rights in that material.
• This website contains trademarks belonging to Rix Petroleum Limited for use on this website. You are not allowed to copy or otherwise use any of these trademarks in any way except as set out below. If you wish to do anything else with any of the trademarks you must obtain the written permission of the owner of that trademark.

What You Are Allowed to Do

• You may access any part of the website.
• You may print off one copy only of any individual page for your own personal use, as long as you do not do any of the things set out under "What You Are Not Allowed to Do".

What You Are Not Allowed to Do

• You are not allowed to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any material contained in the website except as set out under "What You Are Allowed to Do".
• You are not allowed to copy or use any material from the website for any commercial purpose at all.
• You are not allowed to remove any copyright, trademark or other intellectual property notices contained in the original material from any material copied or printed off from the website.
• You are not allowed to link to this website without our express written consent. If you wish to provide a hypertext or other link to this website, please contact us with details of a) the URL(s) of the web page(s) from which you are proposing to link to this website, and b) the URL(s) of the web page(s) on this website to which you are proposing to link, and we will consider your request. The decision as to whether to agree to your request is at our discretion and we are not bound to do so.

Disclaimer

• Any purchase of any goods or services available through this website will be subject to these terms and conditions and the conditions of sale. If there is any conflict between these terms and conditions and the conditions of sale, these terms and conditions will take precedence. No variation to either these terms and conditions or the condition of sale will be effective unless this is in writing and signed on behalf of both you and Rix Petroleum Limited.
• You are solely responsible for deciding whether any of our products or services are suitable for your purposes. Please read the conditions of sale carefully before ordering any goods or services through this website.
• This website may include links to external websites. These external websites may appear as a full screen or as a frame within the screen. The links to them are provided in order to help you find services, and/or products which may be of interest to you quickly and easily. You are solely responsible for deciding whether any services and/or products available through any of these websites are suitable for your purposes. Rix Petroleum Limited is not responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external website to which this website includes a link infringes the intellectual property rights of any third party).
• All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. Rix Petroleum Limited is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.

Changes to Terms and Conditions and Disclaimer

• Rix Petroleum Limited may change the terms and conditions and disclaimer set out above from time to time. By browsing this website you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the site.

Changes to/Operation of Website

• Rix Petroleum Limited may change the format and content of this website (or of any goods or services offered via this website) at any time.
• Rix Petroleum Limited may suspend the operation of this website (or suspend provision of any goods or services offered via this website) for support or maintenance work, in order to update the content or for any other reason.
• Rix Petroleum Limited reserves the right to terminate access to this website (and to goods and services offered via the website) at any time and without notice.

Data Protection

• Personal details provided to Rix Petroleum Limited through this website will only be used in accordance with our privacy policy. Please read this carefully before proceeding. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

Sales of Goods/Services

• Unless expressly stated otherwise all goods and/or services currently available through this website are provided by Rix Petroleum Limited.
• All prices quoted by us for goods available through this website (including prices quoted by e-mail or telephone as a result of an order or application submitted by you through this website) are intended as an indication only of the likely price of the goods concerned based on the applicable levels of tax and duty as at the date of the quotation. They are not binding quotations. The price quoted may vary in the event there is a change in the applicable levels of tax and duty between the date of quotation and the date of delivery.
• Once you have submitted an order or application for any goods or services via this website we will send you an e-mail to acknowledge your order or application. We may also send you a further e-mail to confirm that your order or application contains all of the necessary information to enable it to be processed. However, the order or application will not be accepted until such time as you receive express confirmation from Rix Petroleum Limited that this is the case. This confirmation may be by e-mail or telephone.
• The decision as to whether to accept any order or application submitted by you for goods/services to be provided by Rix Petroleum Limited is at Rix Petroleum Limited's discretion and we are not bound to do so.
• In assessing whether or not to offer any goods or services in response to orders or applications submitted via this website, Rix Petroleum Limited does not use an automated decision process the effect of which would be to refuse the order or application concerned based solely on the processing by automatic means of personal data.
• Once an order or application has been accepted by Rix Petroleum Limited, Rix Petroleum Limited will provide you with prompt confirmation either by e-mail or by telephone that this is the case.
• You should keep a copy of all orders or applications submitted to us for your records.
• Rix Petroleum Limited will use its best endeavours to reply promptly to all correspondence. Such reply may be by email by telephone or in writing.

Complaints Procedure

• If you have a question or complaint, please contact us.

Jurisdiction

• We currently only sell goods and services through this website to residents of Yorkshire, Lincolnshire and North Midlands.
• These terms and conditions are governed by and to be interpreted in accordance with English law and in the event of any dispute arising in relation to these terms and conditions the Scottish courts will have non-exclusive jurisdiction over such dispute.

Conditions Of Sale

These conditions apply except in so far as where they are inconsistent with any express agreement entered into between the Seller and the Buyer before the delivery. Acceptance of goods will be treated as acceptance of the Seller's conditions.

1. Irrespective of the date of order all products supplied are chargeable at the prices ruling on the day of delivery.
2. Where the Seller delivers in bulk it is the Buyer's responsibility;
   a) to provide a safe and suitable bulk storage which complies in all respects with all relevant requirements of and/or regulations made by H M Government or other competent authority.
   b) to ensure that the storage into which delivery is to be made will accommodate the full quantity ordered and in the case of Motor Spirit to procure certification to this effect and also to the effect that the connecting hose is properly and securely connected to the filling point In this regard the Buyer is referred to the regulations currently in force relating to the storage and use of Motor Spirit.
   c) In the case of highly inflammable products and where otherwise applicable, strictly to observe any regulations laid down by H M Government or other competent authority in respect of the avoidance of smoking, naked lights, fires, stoves or heating appliances of any description in the vicinity of the storage and the fill, dip and vent pipes connected thereto.
3. It is a condition of every bulk sale that the quantity shown by any measuring devices employed by the Seller shall for the purposes of accounts be accepted by the Buyer as the quantity delivered but the Buyer may be represented at the taking of these measurements in order to verify them if he so desires The Seller cannot accept any responsibility whatsoever for discrepancies in the Buyer's tanks, dip rods or other measuring devices. If on any delivery the Buyer or any representative of the Buyer whether or not for the purpose of verifying the Seller's measurement or quantity for that delivery, mounts any vehicle used on that delivery the Buyer or his representative (as the case may be) shall do so at his own risk and the Seller accepts no responsibility whatsoever therefor.
4. The risk in any product delivered under these conditions shall pass to the Buyer, in the case of any delivery in bulk by road vehicle, when on discharge it passes the hose connection of the storage tank, container, receptacle, vessel or fill line (as the case may be) provided by the Buyer for receiving that delivery In the case of barrel or other package deliveries the risk in any product contained in any such package shall pass to the Buyer at the time of off-loading when the package is removed from the vehicle provided by the Seller for the delivery of such package.
5. a) The property in any product delivered to the Buyer shall pass on payment of all debts owed by the Buyer to the Seller on goods account or any other account.
   b) In the period from the delivery of the products down to such payment the products shall be held by the Buyer as a bailee (or in Scotland as a custodier) for the Seller, but without prejudice to the foregoing the Buyer may use the products or (if approved pursuant to clause 6 below) sell them in the normal course of business.
   c) Notwithstanding the foregoing provisions of this clause, the Seller may enter the premises at all reasonable hours and uplift and remove the product held for it pursuant to such provisions and remaining in stock at the premises if the Buyer is in breach of the terms of payment under this agreement.
   d) The price of the products shall be due and payable notwithstanding that the property in the goods has not passed to the Buyer, and the Seller may maintain an action therefor.
6. The products supplied under this agreement are intended for the Buyer's own use. Unless otherwise agreed in writing between the parties in the case of resale or exchange of products, additional terms will be required between the parties addressing, inter alia, health and safety, the maintenance of quality, the use of trademarks, and the segregation of resale proceeds.
7. In the case of Kerosene, Gas Oil and Fuel Oils, the Buyer undertakes that these oils will not be used as fuel in mechanically propelled vehicles constructed or adapted for use on roads in contravention of the Hydrocarbon Oil Duties Act 1979 and/or amending legislation. In the case of Lubricating Oils, THESE OILS HAVE NOT BORNE EXCISE DUTY and the Buyer undertakes that these oils will not be used as heating fuel, motor fuel or as additive or extender to motor fuel.
8. With the exception of Lubricating Oils, prices include Excise Duty at the rate in force at the time of supply. Any variation in the existing duty or any additional taxation is for the Buyer's account. Excise Duty on Marine Lubricating Oils will be charged separately on invoices if duty drawback is not obtained.
9. All prices are exclusive of Value Added Tax which will be charged, if applicable, at the rate in force at the time of supply.
10. Terms of payment in respect of each delivery of products made under these conditions shall be cash on delivery or such other terms as may have previously been agreed between the Seller and the Buyer. Unless otherwise agreed in writing any amount due from the Buyer to the Seller which is not paid within the agreed period shall be liable to bear simple interest from the date on which it became due up to and including the date of payment at the rate calculated as an annual rate of 2% above the National Westminster Bank PLC base rate current on the due date. This provision shall not be construed by the Buyer as an indication of any willingness on the part of the Seller to provide extended credit as a matter of course, or as a waiver of any other rights which the Seller may have.
11. The Buyer will indemnify the Seller against any damages, claims, expenses or costs which may arise as a result of the buyer's non-observance of these conditions.
12. These conditions and any related agreement shall be governed by Scottish law.

Privacy Policy

We respect the privacy of everyone who visits this site. Our policy on the collection and use of personal information is outlined below. We collect and use personal information for business purposes only

In order to:

• process orders or applications submitted by you
• administrate or otherwise carry out our obligations in relation to any agreement you have with us
• anticipate and resolve problems with any goods or services supplied to you
• create and inform you of products or services that may better meet your needs

We need to collect and process personal information about you (including your name, address, telephone number and email). We may ask you for this information on our website. We will not disclose any personally identifiable information without your permission unless we are legally entitled to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). You will be treated as having given your permission for disclosures referred to in this policy. Providing you with the best service It is very important to us that we provide you with the highest level of service. In order to help us do this, we may use the information you supply to us or we may disclose it to selected third parties for:

• market research and tracking of sales data
• sending you information about products and services
• giving the information to associate offices and companies to enable them to send you information which may be of interest to you
• administering and running Competitions, prize draws and other promotions.

Please note that where you have given us your telephone number, we or the selected third parties (if you have agreed that we may disclose your data to them) may contact you directly by telephone in relation to the above. Before you provide any personal information to us through our website, we will ask you to click on a button to consent to use of this personal information in accordance with this privacy policy. You will also have options to tell us not to use and/or disclose to third parties your personal information for the purposes set out above. You may at any time change these options by contacting us as set out below. If you do ask us not to use/disclose or to stop using/disclosing your personal data, neither we nor our associate offices or companies will use your personal data for marketing purposes and/or disclose such information to third parties for marketing purposes. If, however, you are or have been a customer of ours then we may continue to process data and contact you by telephone if you have given us your telephone number for the purpose of administrating and otherwise in connection with any agreement that you have with us. This requirement will continue for as long as we have an agreement with you and for a reasonable period of time afterwards.

Non personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. We may from time to time supply the owners or operators of third party websites from which it is possible to link to our site with information relating to the number of users linking to our website from such third party website. You cannot be identified from this information.

Information placed on your computer

We may store some information (commonly known as a "cookie") on your computer when you look at our site. This information facilitates your use of our website and ensures that you do not need to re-enter your details every time you visit it. You can erase or block this information from your computer if you want to (your help screen or manual should tell you how to do this).

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security

We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use and will continue to update these measures as new technology becomes available.

Third Parties

We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website and recommend that you check the policy of each site you visit. In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of the third party website from which you linked to our website and recommend that you check the policy of that third party website and contact the owner or operator of such website if you have any concerns or questions.

Contacting us

If at any time you would like to contact us, you can do so by any of the following means:
Email: admin@rix.co.uk
Telephone: +44 (0) 1482 224422
Letter: Rix Petroleum Limited, Witham House, 45 Spyvee Street, Hull HU8 7JR.